Dynamic Marketing Solutions provides 3rd party continuity program support through its simple and intuitive Customer Relationship Management online applications. DMS currently employs over 50 agents in our Montreal based facility. Individuals who are motivated get noticed and will be given the opportunity to further develop their roles within the organization.
At Dynamic, the environment permits telecommuting and is friendly yet professional; we have a culture of open-mindedness where the smallest contribution is appreciated. The main focus is servicing all our clients and we value teamwork and open communication. The company is positioning for growth and we are looking for the best candidates to join the team!
POSITION: CUSTOMER SERVICE: RETENTION & SALES
Hours: Full Time
Location: 410 St-Nicholas Suite 600, Montreal, Quebec, H2Y 2P5
Salary: Based on Experience
Dynamic Marketing Solutions looks for motivated and focused telephone representatives to work with us in our Montreal based office. We value our members and employees, and culture an open-mindedness environment. Our main objective is servicing all our clients while working as a team through open communication.
We provide 3rd party continuity program support through simple and insightful Customer Relationship Management online applications. Your goal as an agent would be to provide excellent customer service to our clients as well as being able to meet monthly retention goals.
We are predominately looking for people with experience in retention, sales, collections and or customer service field. However if you think you can WOW us, we are more than happy to meet with you.
GOOD COMMAND OF THE ENGLISH & FRENCH LANGUAGE
RESPOND TO CUSTOMER INQUIRIES AND REQUESTS USING INTERNAL APPLICATIONS.
DISCLOSE ACCURATE AND COMPLETE PRODUCT BENEFITS AND FEATURES
FLEXIBILITY TO WORK WITHIN THE OPERATION HOURS OF MONDAY THROUGH FRIDAY 8 AM TO 10 PM AND SATURDAYS AND SUNDAYS FROM 8 AM TO 6 PM
With 10 years’ experience in the industry, our support staff is ready to provide you with all the tools necessary to ensure you are successful.
*We are conveniently located in the heart of the old port between Place D’Armes & Square Victoria metros.